Is the online world getting you down?Letโ€™s talk.

Virtual assistant and website services, Perth WA

Are you looking for a new website? Do you want to build an eCommerce store and are not too sure where to start? Does a site revamp sound nice? Or maybe you are up for a full digital rebrand or a systems upgrade for your online shop? Maybe it’s just a little bit of admin relief to get your customer database or inventory management system in order? I also can assist with other web-based administrative functions including email marketing, graphical content, technical documents, training materials and search engine optimisation. Whichever you may need, I am here to help you, your business or venture navigate through the [sometimes confusing] online world.

If this sounds like you, please do get in touch – I would love to see if I could help you bring your online vision to life!

Get in touch

ย  +61 458 888 076

Office location – Perth, Western Australia

Contact Hours (Perth time | AWST | UTC+8)

Monday – closed
Tuesday – 10.00am to 5.00pm
Wednesday – 10.00am to 5.00pm
Thursday – 12.00pm to 10.00pm
Friday – 10.00am to 4.00pm
Saturday – 12.00pm to 5.00pm
Sunday – closed

Say Hello

There’s no job too big or small. Send me an email or complete the contact form, I’d love to see how I can help.

michelle@mbva.com.au

Musings

15 1
I've been thinking about this for a while now. Websites are like onions. There are so many layers to them, and sometimes they make you cry ๐Ÿ˜‚๐Ÿ˜ญ๐Ÿคฃ But if you get these layers right, they end up working out really well.๐Ÿ‘Œ๐Ÿ‘Œ See, all these layers or your site hierarchy/map/layout etc. are really important and is often overlooked ๐Ÿ˜ฏ Good site nav (mixed in with the good content stuff and 101mil other things, jk sorta) is pretty much what [good] SEO is all about... And, really, most peeps/pets/googlebots just like being able to find (most) things where they are expected to be ๐Ÿคท๐Ÿปโ€โ™€๏ธ๐Ÿคท๐Ÿปโ€โ™€๏ธ โ €โ €โ €โ €โ €โ €โ €โ €โ € So with this in mind, these are my site layout to-doโ€™s before you even think about what your site will look like, or you build. โ €โ €โ €โ €โ €โ €โ €โ €โ € โž•Take the time to think about where you want your audience to go or do, and try and get them there in 2-3 clicks (max). Be intentional with your layout design.โ €โ €โ €โ €โ €โ €โ €โ €โ € โž•Try have no more than 7 main categories max, unless your eBay or not able to group similar things. I'm not sure why 7, but it's a number that seems to work (and also the 2-3 click thing), you kind of want to keep everything in reach.โ €โ €โ €โ €โ €โ €โ €โ €โ € โž•have more than one page, googs ranks pages, not sites.โ €โ €โ €โ €โ €โ €โ €โ €โ € โž•Those googlebots are shallow end swimmers and don't like the deep end. So try and get the good stuff in those top clicks - but don't overcook it - keep it logical (and simple). โ €โ €โ €โ €โ €โ €โ €โ €โ € โž•Have an escape plan. Balance those subcategories... Make sure that you can easily navigate through and out (without having to hit the back button - you kinda want to keep moving forward... )โ €โ €โ €โ €โ €โ €โ €โ €โ € โ €โ €โ €โ €โ €โ €โ €โ €โ € And that's about it for me. I do believe that navigation is key and I really hope this helps. Taking care of this first will really drive everything else you need for your site ๐Ÿค“ hit me up if youโ€™d like to know more ๐Ÿ’•โ €โ €โ €โ €โ €โ €โ €โ €โ € โ €โ €โ €โ €โ €โ €โ €โ €โ € ๐Ÿ“ธ: @michellebirch_va at Absolute Sanctuary, Koh Samui @absolutesanctuary โ € โ €โ €โ €โ €โ €โ €โ €โ €โ € #howsthejargon #nontechnicaltechnicalstuff #seotips #fromthegirlthatdoesnthaveaproperwebsite #foodforthought #onions #mycreativebiz #virtualassistant #mbva #michellebirchvirtualassistant
32 7
This #bossmumma is getting ready for a massive few days in the cloud and then sheโ€™s off to MEX to see the sights, attend a fab wedding and get some cool shots for an upcoming project! Yeeeew! Happy ๐Ÿ“… everyone - enjoy this sun โ˜€๏ธโ˜€๏ธโ˜€๏ธโ˜€๏ธ๐Ÿ๐Ÿ๐Ÿ๐Ÿ’•๐Ÿ’•๐Ÿ’•
34 22
๐Ÿ™‰๐Ÿ™‰๐Ÿ™‰ .... I have been really nervous about posting this and excited and everything else, but...... I am fully booked โœจ and unable to take on any more clients until the end of August at this stage. Literally, wow just wow! ๐Ÿ™๐Ÿ™๐Ÿ™ A massive thank you to all the amazing people that have taken me on board and trusted me with their online vision ๐Ÿ’–๐Ÿ’ป And a massive shout out to everyone that has been there on this journey with me, virtually and in real life - mad loves and gratitude. ๐Ÿ’๐Ÿปโ€โ™€๏ธ Please still get in touch, I'd love to see if I can still help at a later date, and especially if itโ€™s a general enquiry or a hey how do I do this question. It's been great being able to help with these things and you know I love a good chat! ๐Ÿ“ธ: @michellebirch_va โ€ข
32 4
A massive happy birthday shout out to my number one fan, thank you dad for everything you do and all that youโ€™ve taught me! We love you heaps Grandpa! ๐ŸŽ‚๐Ÿ’•
25 3
Planning and scheduling, scheduling and planning. Where has the time gone? Itโ€™s July already!! ๐Ÿ˜ฎ Itโ€™s been a bit crazy lately so itโ€™s time to change things up a bit here at #mbva โœ…
47 16
Ah love this pic of my mate Ronnie being cheeky and cute ๐Ÿถ๐Ÿ’• Iโ€™m literally so pumped this morning! Itโ€™s my last day of SEO Masterclass and my head is bursting with so many ideas, to-do items, crazy ways I can share with you all and other weird random shit. All this learning has been so good for the soul and canโ€™t wait to hit the ground running tomorrow. HAPPY WEDNESDAY EVERYONE ๐Ÿค—๐Ÿ’• #shesalive #lightbulbmoments #mojoisback โ€ข
23 3
That #Saturday feeling! โœจ๐Ÿ’• have a fab weekend everyone! ๐ŸŒˆ๐ŸŒท
33 8
Late night logo shenanigans ๐Ÿ–Š๐Ÿ–Œ๐ŸŒท๐Ÿ•ฏ ๐Ÿ“ธ:@michellebirch_va โ€ข #maybeitsmaybelline #mbva #michellebirchvirtualassistant
49 3
I'm obsessed with #photoshop at the moment. Actually, I'm obsessed with the whole Creative Cloud suite - it's such a powerful tool. I use it in almost everything that I do at the moment. Here is a pic of some "scrapbooking" I did the other week, paying homage to Apple's #thinkdifferent campaign in the '80s. Very basic in terms of what PS can do I know, but I love it all the same, the message and the inspiration these people bring to the world is another very powerful thing. Hope you are having a fab day - it's started to rain again so keep warm!! โ˜”๐Ÿ’• ๐Ÿ“ธ: @michellebirch_va โ€ข
33 1
Pretty paper and wedding stationery ๐Ÿ˜ itโ€™s all sparkles here this Saturday night โœจโœจ ๐Ÿ“ธ: @michellebirch_va โ€ข
42 5
This ๐Ÿ™Œ๐Ÿ’• Happy Friday everyone, stay warm, itโ€™s a bit wild out there!! โ˜”๏ธ
46 3
Screen testing 1, 2, 3.... you canโ€™t see the other side but thereโ€™s an Android phone there and Iโ€™m holding the iPhone... itโ€™s all lit up in here!!! ๐Ÿ˜Ž๐Ÿ’ฅ With approx 60% of websites now viewed on mobile devices, and Apple being the more popular laptop choice, making sure your website looks good on different devices/screens and browsers is always a good thing to make sure of. ๐Ÿ‘Œ๐Ÿ’•
87 9
Hi everyone! Hope you are having a fab day! I'm Michelle ๐Ÿค“ self-confessed geek, music lover, sun chaser, dad joke enthusiast, coffee addict, mum and virtual assistant. I help people navigate through the (sometimes confusing) world of websites, e-commerce sites, database management systems and digital marketing. I love what I do, itโ€™s like a big jigsaw puzzle, each piece is very different, but they all fit together and work as one ๐Ÿงฉ and I have gotten to work with some pretty amazing people ๐Ÿ’ƒ Anyhoo! I hope you have a great day, if you have any questions or want to talk about your website, feel free to get in touch, am always up for a chat! โœจ๐Ÿ’•๐ŸŒทโ€ข
48 1
They say colour is the place where our brain and the universe meet. It has such a powerful effect on the way we feel and how we see the world ๐ŸŒ what colours are you loving today? These are mine โค๏ธ๐Ÿงก๐Ÿ’›๐Ÿ’š๐Ÿ’™๐Ÿ’œ๐Ÿ–ค ๐Ÿ“ธ: @michellebirch_va โ€ข
44 1
Let's talk shipping! ๐Ÿ“ฆ When building your e-commerce website, an important consideration is your shipping requirements if you need to ship. Unfortunately, it's not always possible to offer free shipping and not everything can be sent through the normal post.โ €โ €โ €โ €โ €โ €โ €โ €โ € โ €โ €โ €โ €โ €โ €โ €โ €โ € When doing this, always best to have accurate dimensions and weights of your products, including the packaging needed to ship, and dimensions for multiple item purchase (as these may be packed differently). Other things to consider are options of free shipping zones/regions, and different tiers of shipping zones (e.g. you might want to charge a flat rate to major cities etc). Some research into the different shipping vendors available does help too - some vendors offer really good discounts to VIP members or for retailers that have a high volume of orders. All of these things help your customer get the best possible rate for your product. โ €โ €โ €โ €โ €โ €โ €โ €โ € โ €โ €โ €โ €โ €โ €โ €โ €โ € With all of this in mind, your developer can find the best possible solution to incorporate these into your website to ensure your customers have the best shopping experience.โ €โ €โ €โ €โ €โ €โ €โ €โ € โ €โ €โ €โ €โ €โ €โ €โ €โ € If you'd like to know more about this, or if you need some help with your site, I am always up for a chat and would love for you to get in touch ๐Ÿ˜Š ๐Ÿ“ธ: @michellebirch_vaโ€ข #shipping #shippingrequirements #shippingrules #ecommerce #onlinestore #retail #shopify #woocommerce #virtualassistant #perthvirtualassistant #perthsmallbusiness #perthsmallbiz #smallbizwa #perthbusiness #perthgirlboss #girlbossesau #womeninbusiness #femaleentrepreneur #mumboss #websitedesign #onlinestore #digitalmarketing #productphotography #graphics #onlinerebrand #creative #dowhatyoulove #CollaborationNotCompetition #dreambig #michellebirchvirtualassistant
55 2
A massive shout out to all the amazing VAโ€™s out there! Hope youโ€™re having a fab day! โค๏ธ๐ŸŒท๐Ÿ’ป โ€ข #happyinternationalvirtualassistantsday #bossbabes #selfemployed #goodvibes #friday #CollaborationNotCompetition #virtualassistant #perthvirtualassistant #perthsmallbusiness #perthsmallbiz #smallbizwa #perthbusiness #perthgirlboss #girlbossesau #womeninbusiness #mumboss #websitedesign #onlinestore #digitalmarketing #productphotography #graphics #onlinerebrand #creative #getshitdone #dowhatyoulove #dreambig #michellebirchvirtualassistant
52 3
Itโ€™s an old pic, but definitely one of my favs, we love you mum โค๏ธโค๏ธ thank you for everything you are (and do) ๐Ÿ™๐Ÿ’• and for all the different types of mums out there - hope youโ€™ve had a lovely day with your loved ones ๐ŸŒทโ€ข #happymothersday #mum #family #amazingladies #spotlightsunday #virtualassistant #perthvirtualassistant #perthsmallbusiness #perthsmallbiz #smallbizwa #perthbusiness #perthgirlboss #girlbossesau #perthmumboss #womeninbusiness #femaleentrepreneurs #mumboss #websitedesign #onlinestore #digitalmarketing #productphotography #graphics #onlinerebrand #rebrand #creative #dowhatyoulove #CollaborationNotCompetition #dreambig #michellebirchvirtualassistant
49 5
Wherever you go, no matter the weather, always bring your own sunshine โ˜€๏ธ have a nice day everyone ๐ŸŒท ๐Ÿ“ธ: @michellebirch_va โ€ข #sunshine #friday #fridayfun #choosehappy #clogs #tombow #fabercastell #brushlettering #virtualassistant #perthvirtualassistant #perthsmallbusiness #perthsmallbiz #smallbizwa #perthbusiness #perthgirlboss #helloperth #girlbossesau #womeninbusiness #mumboss #websitedesign #onlinestore #digitalmarketing #productphotography #graphics #creative #getshitdone #dowhatyoulove #CollaborationNotCompetition #dreambig #michellebirchvirtualassistant
32 4
Research, roast veggies, feta and apostrophes ๐Ÿ”๐Ÿฅ— ๐Ÿ“ธ: @michellebirch_va โ€ข #jerf #greek #vitaminc #aussiefarmers #eatarainbow #dinner #virtualassistant #perthvirtualassistant #perthsmallbusiness #perthsmallbiz #smallbizwa #perthbusiness #perthgirlboss #girlbossesau #womeninbusiness #mumboss #websitedesign #onlinestore #digitalmarketing #productphotography #graphics #onlinerebrand #creative #dowhatyoulove #CollaborationNotCompetition #dreambig #michellebirchvirtualassistant
47 10
Unless you really like lemons.... ๐Ÿ‹๐Ÿ˜† Hello May, letโ€™s do this!! ๐Ÿ’ƒ โ€ข #wednesdaywisdom #coffee #coffeequotes #lemonsareok #randomhashtag #dailygrind #humpday #letsdothis #morningmotivation #caffeinated #virtualassistant #perthvirtualassistant #perthsmallbusiness #perthsmallbiz #perthbusiness #perthgirlboss #helloperth #perthisok #girlbossesau #womeninbusiness #selfemployed #mumboss #websitedesign #digitalmarketing #productphotography #graphics #creative #CollaborationNotCompetition #michellebirchvirtualassistant